Personal information you disclose to EHH In Short: EHH collects personal information that you provide to EHH. With regard to the Services, EHH collects personal information that you voluntarily provide to EHH when you communicate with EHH using the contact form, subscribe to EHH’s email list (coming soon), when you contact EHH, or when you participate in activities on the Services. Personal Information Provided by You. The personal information that EHH collects depends on the context of your interactions with EHH and the Services, as well as the choices you make. The personal information EHH collects may include the following: Your name; Your location; Your email address; Information concerning your pet or an animal in your care or possession. Payment Data. EHH may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument All personal information that you provide to EHH should be true, complete, and accurate, and you should notify EHH of any changes to such personal information. Information collected from other sources In Short: EHH may collect data from public databases, business associates, social media platforms, and other outside sources. To enhance EHH’s ability to provide relevant marketing, information, offers, and services to you and update EHH’s records, EHH may obtain information about you from other sources, such as public databases, data providers, social media platforms, and from other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, user behavior data, Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles. If you interact with EHH on a social media platform using your social media account (e.g., Facebook or Twitter), EHH may receive personal information about you such as your name and contact information address. The personal information that EHH collects from your social media account depends on your social media account’s privacy settings. 

In Short: EHH processes your information to provide, improve, and administer EHH’s Services, communicate with you, for security reasons, and to comply with the law (as applicable). EHH may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with EHH’s Services, including: To register you for EHH’s email list (coming soon), if requested. To deliver and facilitate the delivery of services to the user. EHH may process your information to provide you with the requested service. To respond to user inquiries/offer support to users. EHH may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. To send administrative information to you. EHH may process your information to send you details about EHH’s services, changes to EHH’s terms and policies, and other similar information. To fulfill and manage your orders. EHH may process your information to fulfill and manage your orders and payments made through the Services. To request feedback. EHH may process your information when appropriate to request feedback and to contact you about your use of EHH’s Services. To send you marketing and promotional communications. EHH may process the personal information you send to EHH for EHH’s marketing purposes. You can opt out of EHH’s marketing emails at any time. To protect EHH’s Services. EHH may process your information as part of EHH’s efforts to keep EHH’s Services safe and secure, including monitoring and prevention of security issues. To save or protect an individual’s or animal’s vital interest. EHH may process your information when necessary to save or protect an individual’s or animal’s vital interest, such as to prevent harm.

In Short: EHH may share information in specific situations described in this section and/or with the following categories of third parties. Vendors, Consultants, and Other Third-Party Service Providers. EHH may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services or provide a platform for EHH or on EHH’s behalf and require access to such information to do that work. The categories of third parties EHH may share personal information with are as follows: Ad Networks Cloud Computing Services Communication or Collaboration Tools & Services, including Video-Based Serviced like Vetster.com Data Analytics Services Data Storage Service Providers Finance, Accounting, or Tax Tools & Services Government Entities Order Fulfillment Service Providers Payment Processors Performance Monitoring Tools Product Engineering & Design Tools Retargeting Platforms Sales & Marketing Tools Social Networks Testing Tools Website Hosting Service Providers We also may need to share your personal information in the following situations: Business Transfers. EHH may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of EHH’s business to another company. Business Associates. EHH may share your information with EHH’s business associates to better offer you certain products, services, or promotions.

In Short: EHH is not responsible for the safety of any information that you share with third parties that EHH may link to or who advertise on EHH’s Services, but are not affiliated with, EHH’s Services. The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with EHH and which may link to other websites, services, or applications. EHH does not make any guarantee regarding any such third parties, and you must not hold EHH liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply an endorsement by EHH. EHH cannot guarantee the safety and privacy of the data you provide to any third parties. This privacy notice does not cover any data collected by third parties. EHH is not responsible for the privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

In Short: EHH aims to protect your personal information through business practices and certain technological security measures. EHH has business practices in place to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so EHH cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat EHH’s security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from EHH’s Services is at your own risk. Please only access the Services within a secure environment.

In Short: EHH does not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If EHH learns that personal information from users less than 18 years of age has been collected, EHH will take reasonable measures to promptly delete such data from EHH’s records. If you become aware of any data EHH may have collected from children under age 18, please contact EHH here.

In Short: Yes, EHH plans to update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. EHH encourages you to review this privacy notice regularly to be informed of how EHH is protecting your information.

If you have questions or comments about this notice, you may contact EHH here. Opting out of marketing and promotional communications: You can unsubscribe from EHH’s marketing and promotional communications at any time by clicking on the unsubscribe link in the marketing emails that EHH sends. However, EHH may still communicate with you, for example, to send you necessary non-marketing service-related messages, respond to service requests, or for other non-marketing purposes.